School Taxi and Minibus Transport Survey 2023/24

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School Taxi and Minibus Transport Survey

West Lothian Council is committed to providing a high level service to its customers and your feedback is important.

We would appreciate if you could complete this short survey regarding the home to school transport service for your child.

1. What school do you attend?/What school does your child attend?

2. Please provide the following details

Transport Company (If known)
Contract number if known (If known)

3. Please rate how satisfied you are with the punctuality of the school transport service?

Excellent

Good

Adequate

Poor

Very Poor

4. Please rate the professionalism of your school transport staff member(s)?

Excellent

Good

Adequate

Poor

Very Poor

5. Please rate the professionalism of the company? (if applicable)

Excellent

Good

Adequate

Poor

Very Poor

Not Applicable

6. Please rate your satisfaction on the school bus transport service provided?

Excellent

Good

Adequate

Poor

Very Poor

7. Please rate the experience (if applicable) of any interactions with the Passenger Transport Service?

Excellent

Good

Adequate

Poor

Very Poor

Not Applicable

8. Any additional comments

Privacy Notice - https://www.westlothian.gov.uk/media/46577/Operational-Services-2022-Passenger-Transport-including-School-and-Community-Transport/pdf/2022_Passenger_Transport_including_School_and_Community_Transport_Service_Delivery_privacy_notice_A.pdf?m=637825145845030000